Desktop Support Engineers

Experience : 2+ Years

Location : Multiple Locations

No of Positions: 100

Job Description:

  • Basic Knowledge on desktop concepts – Skype for business & outlook & VC support & Asset management & Hardware.
  • Installation and troubleshooting for OS (Win 7, Win 8, Win 10 etc.)
  • Installation, Configuration of MS-office. (Not Required)
  • Knowledge on Office 365 & One Drive & Share Point
  • Knowledge on Mac Support – Mandatory
  • Basic Trouble shooting knowledge on Linux Support
  • Should have genuine experience in good reputation company (Added advantage)
  • Asset Management – Should have good knowledge on Excel(mandatory)
  • Installation & Configuration of LAN, WAN, IP Phones.
  • Technical skills related to Desktop & Laptops, Mail client (MS Outlook), Antivirus installation, Patch management, and Software Installation and Basic Networking skills.
  • Good Communication skills to interface with the end user.
  • Should have exposure working in L1 Server or Network domains like Active Directory, Exchange Server, User Groups, and Cabling Infrastructure.
  • Knowledge on SCCM Or Any Deployment servers(Basic)
  • Capable of learning new Technologies.
  • Worked in Remote Support in troubleshooting Client End User computing.
  • Having worked in Client operations with more than 1000+ Users
  • Having exposure working in Applications like Blackberry, IPAD, Apple IPhone, Tablet (Mobility MDM support)
  • Having exposure to work in supporting VIP Clients, Meeting rooms, Conference Rooms, etc
  • Willing to work in Shifts & Weekend as well

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