A new philosophy in IT Management to the Digital Enterprise Every IT Infrastructure needs Operational Support. IT management is a mature area with great references/standards/best practices. The concepts of Service Desk, ITIL (IT Infrastructure Library), etc., are there for decades now. Service Levels Objectives, Service Level Agreements are part of the common vocabulary even for […]
The BPO (Business Process Outsourcing) industry is rightfully viewed as a high-risk sector for data breaches, primarily due to loosely deployed data security regulations and ineffective third-party access controls. Indeed, with new technologies such as AI, machine learning and Robotic Process Automation (RPA) offering the ability to parse through increasing amounts of customer data, the […]
A BPO deals with a huge amount of client data. Protecting this data is essential for the BPO to survive. Data theft is the theft of a company’s intellectual property or theft of company’s relevant information. Data theft is a huge problem that is faced by the BPOs nowadays. In order to protect data the […]
India was the third most cyber-attacked nation in the world A recent study by Cisco found that a majority of the Indian firms reported a 25 percent increase in cybersecurity attacks – [Source: Malware attacks threaten companies as hybrid workspace model gains prominence – TIE] Cybersecurity threats are increasing at an alarming rate for Indian enterprises […]
Businesses are becoming the primary targets and are constantly on the radar of hackers. Businesses are becoming the primary targets and are constantly on the radar of hackers. India Hit By 375 Cyberattacks Daily In 2020 (Source: INC24) Recently, grocery delivery platform Bigbasket faced a data breach from the hacking group “Shinyhunters” where over 2 […]
Dell Technologies’ Digital Transformation Index for 2020, revealed that 94.7% of Indian organizations have fast-tracked digital transformation programs this year and digital adopters in India have grown from 33.5% in 2018 to 55.3% in 2020, driven by external challenges. – Financial Express For a successful digital transformation, organizations would need cloud computing. Cloud offers flexible […]