Cloud
Management
Cloud Management services can deliver a range of benefits, from increased flexibility, speed, agility, and scalability to a shift in the cost model from capital expenditures to operating expenses.
Cloud
Cloud Management
Cloud Management Service allows your businessess to achieve unmatched agility and scalability without having to invest in your own infrastructure. It provides users and enterprises with various capabilities to store and process their data in third-party datacenters. It relies on sharing of resources to achieve coherence and economies of scale, similar to a utility over a network. At the foundation of cloud computing is the broader concept of converged infrastructure and shared services.
InKnowTech brings a structured approach to choosing which workloads to move to the cloud, making an appropriate choice of the cloud provider and putting in place sound processes to manage the cloud-based infrastructure.
Key Points
- What applications/services would be delivered on a cloud (‘as a service’) model? This would be based on priorities such as business areas/processes where you want to drive agility and areas where cost optimization may be achieved by moving to a cloud model
- Current technology infrastructure (servers, storage, network) and changes to be made to make them ready for moving to the cloud model
- Choice of virtualization technology and specialized tools needed to manage the cloudified datacenter operations
- The extent of automation desired in service catalogue administration, provisioning, monitoring and management (incident, configuration, change, capacity), metering of service consumption, accounting and departmental chargeback
Service Offerings
- Cloud IaaS / PaaS assessment and strategy
- Migration services for specific workloads for use cases such as web applications, development and test environments, cloud storage and backup
- Implementing cloud automation and management tools
Scope
- 24×7 Monitoring
- Incident Management
- Change Management
- Configuration Management
- Performance and Availability management
- Problem Management
- Routine run book tasks like backup and restore, patch management and software updates, antivirus management
- Service requests for provisioning new servers, application installation/removal
- Coordinating with hardware and software AMC / support providers
- Comprehensive reporting on availability, performance, incident management and other SLAs
- Reporting on cloud management services consumption and billing, and departmental chargeback
Service Delivery
Service delivery models can include:
(Our service delivery models are flexible and tailor-made to meet any business requirements)
- Remote
- Onsite
- Oncall
- Hybrid
Pricing Model
Pricing models can include:
(Our pricing models are flexible and tailor-made to meet any business requirements)
- per device
- per incident/task
- Resource-based model
Datacenter Management
Datacenter Management services orchestrate service delivery across distributed physical, virtual, private, and public cloud infrastructure to deliver on-demand IT services to the digital enterprise.
Network & Security Management
Network Security Management secures your IT infrastructure and services. It is an essential part of technological growth that acts as a protective system against malicious attacks.
Digital Workplace Management
Delivering the digital experience anywhere on any device benefits your organization by increasing productivity, cost savings, a more mobile and agile workforce.