Network & Security
Management
Network & Security Management Services secures your IT infrastructure and services. It is an essential part of technological growth that acts as a protective system against malicious attacks.
Network & Security
Network & Security Management
End users in the digital enterprise expect seamless application delivery anywhere, on any device, and consume services from both enterprise datacenters and public clouds, presenting new challenges to network and security management. InKnowTech’s advanced capabilities include device monitoring and management, LAN, WAN and wireless network optimization, load balancing, and more.
InKnowTech’s services ensure that your network & security management operations deliver the performance, availability and other SLAs that you desire, with complete accountability for outcomes and value delivered.
Service offerings
- LAN and WAN device monitoring and management, covering switches, routers, load balancers, and wireless network devices across all major brands
- Monitoring and management of security devices and applications such as VPN, firewalls, IDS, IPS and SIEM tools
- Voice and video conferencing infrastructure management, in both enterprise and contact center environments
Scope
- 24×7 Monitoring
- Incident Management
- Change Management
- Configuration Management
- Performance and Availability management
- Problem Management
- Routine run book administration, handling service requests and vendor coordination for AMC and support services
- Comprehensive reporting on availability, performance, incident management and other SLAs
Service Delivery
Service delivery models can include:
(Our service delivery models are flexible and tailor-made to meet any business requirements)
- Remote
- Onsite
- Oncall
- Hybrid
Pricing Model
Pricing models can include:
(Our pricing models are flexible and tailor-made to meet any business requirements)
- per device
- per incident/task
- Resource-based model
InKnowTech also provides specialized support services to telecom companies for OSS and BSS management.
Data Center Management
Datacenter Management services orchestrate service delivery across distributed physical, virtual, private, and public cloud infrastructure to deliver on-demand IT services to the digital enterprise.
Cloud Management
Cloud Management services can deliver a range of benefits, from increased flexibility, speed, agility, and scalability to a shift in the cost model from capital expenditures to operating expenses.
Digital Workplace Management
Delivering the digital experience anywhere on any device benefits your organization by increasing productivity, cost savings, a more mobile and agile workforce.