Case Study -
Unified Threat Management
& Helpdesk Services
Unified Threat Management & Helpdesk Services for a Global Consumer Electronics Brand
Unified Threat Management & Helpdesk Services for a Global Consumer Electronics Brand
The client is a large global manufacturer of Consumer Electronics and Electronic Appliances. The client wished to outsource the monitoring and management of their Huawei UTM devices across 21 cities in India on a 24×7 basis.
UTM Devices Deployment
UTM Devices Monitoring and Management
Service Desk
InKnowDesk Global Service Desk tool will be positioned and use cloud-based access to open incidents and service requests.